Our facilities are located in the
Planet's data center [ private suite ]. The Planet's data centers
are among the best-connected hosting facilities in the world. Our
data centers are implemented through a high-speed network specifically
designed for dedicated server hosting. The Planet has invested in
both network equipment and backbone connections to ensure that customers
get the fastest access possible to their content and applications.
Facilities
The Planet owns and operates a state of the
art datacenter facilities located in Dallas, Texas. The facility offer
complete redundancy in power, HVAC, fire suppression, network connectivity,
and security. With over 35,000 sq ft of raised floor and 15,000 sq
ft of static free tile, The facility sit atop multiple power grids
driven
by TXU electric, we have multiple Liebert
UPS and PowerWare
UPS battery backup power, and onsite permanent generator power.
Our HVAC systems are a combination of glycol, chilled water, and condenser
units by Liebert and Data Aire to provide redundancy in cooling coupled
with 6 managed backbone providers. Fire suppression includes a pre-action
dry pipe system in both facilities including VESDA
along with over 600 smoke detectors. Security is also concern for
The Planet and our customers so all facilities are key card access
with CCTV for maximum security. The goal is to provide maximum redundancy
in every facet of the datacenter environment to facilitate 100% uptime
for our entire hosting infrastructure.
Monitoring
We monitors all customer equipment and datacenter
infrastructure at all times. Our internal monitoring system is an
open source code highly modified by our technicians to satisfy our
customer needs. The IPAlert system monitors up to 16 different services
over a private or public IP network without a client install. Our
premium IPAlert system also includes a client based monitoring application
that will allow us to drill down and monitor all internal server
services such as ram usage, CPU usage, applications, services, and
internal temperature. The IPAlert system is available online 24/7/365
for viewing services and up to date statistical information. The
IPAlert system also houses key escalation procedures designed and
supplied by each customer to ensure the correct escalation path
is utilized at the first sign of trouble. Our NOC
personnel monitor the IPAlert system 24/7/365 from both datacenter
locations with technician's onsite around the clock to assist you
in your needs. Monitoring includes free "hands and eyes"
service to all customers for emergency situations that require additional
assistance.
We also monitors all internal datacenter infrastructure
through a commercial software application called Datatrax©.
Datatrax allows our NOC technicians to monitor electrical, UPS,
HVAC, and generator systems from their desktops. This information
is key in controlling the datacenter environmentals and to make
certain all equipment is housed in the most favorable conditions.
Click here to schedule a datacenter tour and see how Datatrax will
protect your investment.
Network Infrastructure
Our internal network architecture utilizes the
Enterprise routing and switching engines from Juniper
and Cisco. We utilize
Juniper
M20 routers as border routers, Cisco
6500 series switches in our distribution layer, Cisco 6500 and
5500 switches in our aggregation layers, and Cisco 3500 and 2900
series switches at the customer layer. The data center have multiple
network connections to different Internet
backbones, allowing data to be distributed though many sources
- meaning that our network is not dependent upon any single Internet
backbone. Our network is fully meshed and redundant with 2 backbone
providers. Our current network consists of, HE.net
(1000Mbps fiber uplink) and Yipes
OC3 (100 Mbps) multihomed. |
